IT Quick guide

Porsche Korea IT Quick Start
Seoul, South Korea
2022
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Porsche Korea IT Quick Start
1.1 Bitlocker/ Windows Login Page 3
1.2 Porsche Network / Wifi Page 5
1.3 Outlook Page 6
1.4 Network Storage Page 7
1.5 PPN Portal and SAP Page 8
1.6 Data Security Page 9
1.7 Meeting Environment Page 12
1.8 IT Request Forms Page 15
1.9 Telephone, Printer and Scanner Page 16
Contact Us – IT Help Desk PKO Page 23
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1.1 Bitlocker / Windows Login
· Bitlocker
The hard disk of all PKO devices are encrypted with BitLocker. You have to enter BitLocker PIN before booting
your devices. The PIN will be provided by IT.
After 4 times of failed attempts, you must enter BitLock recovery key which is maintained by PKO IT.
Please contact IT helpdesk to get the key.
· Windows Login data:
User: firstname.lastname
Password: see PKO IT Initial Password document provided on first day
Password Rules: minimum 12 characters,
Contain characters from three of the following four categories:
English uppercase characters (A through Z)
English lowercase characters (a through z)
Base 10 digits (0 through 9)
Non-alphabetic characters (for example, !, $, #, %)
You will then be asked to change your password.
If you are not requested to change your password, please wait until Windows started completely and press the
following keys at the same time:
CTRL+ALT+DEL
You will then see a screen where you can click ‘Change a Password…’ and afterwards a screen to change your
password.
If you have trouble to change your password, please contact us the IT help desk (see Chapter 0).
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· Password Management (KeePass)
Passwords can be stored in an encrypted database, which can be unlocked with one master key.
1. Run "KeePass 2" application on your laptop or desktop.
2. Create your own Key file and save it on local drive (C) or H drive.
3. Set the master password.
4. Add the system passwords by selecting "Add Entry"
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1.2 Porsche Network / Wifi
To access to Porsche network, a wired LAN cable has to be connected to laptop or desktop.
The main cable is connected to desk phone and additional cable is connected from phone to laptop.
Corporate Wifi connection is available. Choose a SSID “vw-group” and it will be connected automatically without
any credential.
Guest Wifi can be also available with SSID “Porsche Hotspot” and it will be connected automatically without any
credential.
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1.3 Outlook
Outlook is the Porsche’s email application.
To set up your email signature, click:
File-> Options-> Mail -> Signatures
Add your signature.
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1.4 Network Storage
Porsche Korea uses a network drive to share and save/backup all your department and personal data.
You should be able to access your department’s folder, as well as the PKO_Pool drive and your personal storage area.
If you are missing access permissions, please contact us.
If you double-click This PC icon , you should see two network locations, your own and the department drive.
The screen depends on your department association, but you should see PKO_POOL. Please save all data on these network drives. Your personal computer will not be backed up and your data will get
lost if there are problems with your computer.
(So please avoid storing too many documents on the desktop and local documents folder)
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1.5 PPN Portal and SAP
Porsche Partner Network Portal is a web-based communication platform, as well as a SingleSignOn Service to
various Porsche IT systems. It can be the communication channel to our dealers, so instead of writing emails to a
group of dealers, think about publishing the information on the PPN Portal.
Some of the SAP Systems can be accessed via PPN. Sometimes you will need to login directly to the SAP systems.
In this case, please open SAP Logon, located on your desktop.
Please keep in mind, before you can use any SAP System, your manager needs to request a new user setup.
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1.6 Data Security
As already mentioned in the employee handbook, you have to ensure data security and confidentially by working after
Porsche’s data security best practices:
• Employees are required to lock (Ctrl+Alt+Del) their notebook whenever absent from workplace. • Clean Desk Policy to be applied
• Documents have to be filed away after usage/work. • Drawers have to be locked after work. • Save your work on the department drive, your private information on the private folder and limit the
information on the C-drive. • Sending or downloading offensive material is not acceptable. • Excessive and inappropriate personal use of email and internet is not endured. Access is intended to be
used for business purposes. • Do not disclose your passwords under any circumstances. • Use only software which has been approved/certified by Porsche for your work. The use of software from
other sources like the internet is not allowed. • The use of equipment and storage media (e.g. USB sticks, smartphones, external hard disks) which has not
been approved/certified by Porsche is not allowed.
Rules on storing and transmitting data
You can transmit data with the approved USB sticks only.
You have to save digital data according to table 1. If you have questions on how to request Approved USB sticks and
use the encryption software, please contact us.
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Further, you have to apply the following rules while transmitting electronic data according to table 2.
Data Loss Prevention Solution
DLP identifies, monitors and protects data stored in our network or on desktops.
It detects and prevents the unauthorized use and transmission of corporate data such as sending a web mail,
copying a file to a USB or leaking data.
You may see the following icon on your PC.
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There are 3 policies defined.
· Detection
- Monthly inspection is scheduled at 11:30 am on the 15th of every month. - Resident registration number, Foreign Registration Number, Driving license number and passport number will
be detected. - Once the inspection is done, you will see the completion message with the number of patterns or files
were found.
It may have a false positive. You can set an exception rule by setting the Data Type as below.
Please delete or encrypt the detected files if they contain personal or confidential information.
If you’d like to decrypt files at once, you can select all files in “Reaction” tab and click Decrypt.
· Prevention
- USB : Data read and write is available on the PKO registered USB sticks.
Data read-only for the unregistered USB. If you’d like to copy files into the unregistered one, you can
ask approval for the one time use.
It will be also applied when you are not connected to the PKO network.
- Upload : File upload to webmail(e.g. Naver, Gmail…) or blog will be monitored. If you upload a file contains
personal information, it will be blocked.
· Retention
- Monthly inspection is scheduled at 11:30 am on the 10th of every month. - The files are older than 4 years will be encrypted. You have to review the files and delete the unnecessary
ones.
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1.7 Meeting Environment
· Wireless presentation
- Clickshare at all meeting-rooms
1. Connect a USB dongle to your laptop.
2. you will see the following pop-up. Please run ClickShare_for_Windows.exe.
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3. Please wait for a while until your laptop is connected to ClickShare.
4. Now you are ready to share your screen.
5. You can just click the button to share your screen.
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· Conference system
- Web conference (MS Teams)
1. Connect a Clickshare to your laptop.
2. Select the devices which you’d like to use on conference call. the default. Settings -> Devices -> Audio Devices / Camera
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1.8 IT Request Forms
You will find IT Request Forms on the Adobe Sign:
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1.9 Telephone, Printer and Scanner
Telephone
If you want to make an internal call, you have to dial the last four digits of the phone number
Last 4 digits (e.g. 9153)
If you want to make an external call within Korea, you have to dial
8 + Telephone number (e.g. 8-2-2055-9153)
If you want to make an external call outside Korea, you have to dial
8001 + Country Code + Telephone number (e.g. 8001-49-711-911-29600)
How to log in to the desk phone before work
1. Check a virtual phone
number between
7000~7100 on your desk
phone's display panel.
Note.
If you see a number start
with 9***, you should log
out of the desk phone and
log in with your office
phone number
2. Press *50 on your dial
panel.
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3. If you see the message
(Enter station no.:), press
your office number and #.
i.e.) 9154#
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4. If you see the message
(Enter ID), press your office
number and # one more
time.
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5. You can see the
messages in the following
order and wait for 10
second.
(1) Mon. HFA Logon
started Please hold
(2) Logging on
Next, you can see your
office number(i.e 9154)
and the circular arrow
appearance, then the login
is complete.
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How to log out of the desk phone after work
1. Press *51 on your dial
panel.
2. You can see the
messages in the following
order and wait for 10
second.
(1) Mon. HFA Logon started
Please hold
(2) Logoff successful
Next, you can see the
virtual number between
700~7100 (i.e 7002), then
the logout is complete.
Notes. - If you miss a call after work hours, it will be saved and you can see it after login at your new seat. To
see the missing calls d press the button next to ‘Call Log’ sign.
- If you see a number start with 9***, you should log out of the desk phone and log in with your office
phone number
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· Printer and Scanner
Touch your access card to the reader.
(This may not work if you have temporary access card. Use method mentioned below.)
Once logged in successfully, your windows ID will be displayed. Manual login (typing windows ID) is also available
with Key button.
Your windows ID is “firstname.lastname”
Select “Private Charge Print” to print out individual documents.
The spooled job will be purged every 24 hours which means unprinted job will be automatically deleted.
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You can scan documents in E-mail menu.
Your ID will be automatically populated in recipient field. Therefore, you don’t need to search your name or email
address anymore. After documents are scanned, press a green button to send an email.
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Contact Us – IT Help Desk PKO
Telephone internal: -9157
Email: [e-mail]